Question 1

Quick Start Guide

Accepted Answer

Welcome to Adara Translate Follow these steps to get started quickly: Create an account Sign up using your Google account. Choose your plan Start with the free tier (3,000 credits) or upgrade when you need more usage. Select an engine Choose DeepL, Google, Microsoft, GPT-5.2, or Gemini. Start translating Paste text, choose languages, and run your first translation. That is enough to start translating immediately.

Question 2

Creating Your First Translation

Accepted Answer

Your First Translation Translating text in Adara is straightforward: Open the Translate page from the main navigation or your dashboard. Enter or paste the text you want to translate in the source panel. Select your source language or leave it on Auto-detect . Choose your target language . Pick the engine that best fits the task. DeepL is a strong default for formal text. Click Translate to generate the output. Tip: Use explicit language selection instead of auto-detect for short or ambiguous text.

Question 3

Understanding Translation Credits

Accepted Answer

How Credits Work Credits are the unit Adara uses for translation usage: 1 credit = 1 word translated Credits are deducted after successful translations. Failed translations do not consume credits. Credits reset monthly based on your plan. Current monthly credit allocations Free: 3,000 credits Starter: 10,000 credits Basic: 50,000 credits Premium: 200,000 credits

Question 4

Setting Up Your Account

Accepted Answer

Account Setup Guide Use this checklist after signing in: Sign in with Google Authenticate with the Google account you want to use for Adara. Review your dashboard Confirm your plan, credits, and any existing team access. Upgrade if needed Use the pricing or billing page if you need more credits or team seats. Pick your workflow Use the web app, install Multi Translate Pro for Google Workspace, or add the Chrome extension. Security note: Authentication is handled through Google sign-in. Adara does not store your Google password.

Question 5

Managing Team Members

Accepted Answer

Team Management Team owners manage access from Dashboard -> Team : Invite members : Send invitations by email. Owner/member roles : Each team has one owner; accepted invites join as members. Shared credit pool : Team members use the team balance instead of personal credits. Remove access : Owners can remove members when needed. Seat limits are plan-based: Starter 3, Basic 10, Premium 25.

Question 6

Subscription & Billing Management

Accepted Answer

Managing Your Subscription Control billing from the dashboard or pricing page: Go to Dashboard -> Billing . Review your current plan, credits, and renewal state. Use Upgrade to switch plans. Open the secure Stripe billing portal to update payment details or cancel. Note: If you cancel, access continues until the end of the current billing period.

Question 7

Team Invites & Seats

Accepted Answer

How Team Invites Work Invites are sent by the owner from Dashboard -> Team . Invites expire after 7 days if they are not accepted. Users already on a team must leave their current team before joining another one. Users with an active individual subscription must cancel it before accepting a team invite. If you hit your seat limit, upgrade the plan before sending more invites.

Question 8

Team Usage Tracking

Accepted Answer

Viewing Team Usage Team owners can review shared usage from the Team page: Shared credit balance : See remaining team credits at a glance. Member activity : View each member's word count. Membership overview : Track current members and pending invites in one place. Owner-only controls : Detailed usage and seat management are available to the team owner.

Question 9

Using Style Controls

Accepted Answer

Shaping Translation Output The web translator includes style and context controls to help match tone and audience: Presets : Choose Formal, Casual, Professional, or Witty. Custom instructions : Add audience notes, brand context, or writing guidance. Best with AI engines : GPT-5.2 and Gemini respond most strongly to tone and context prompts. DeepL glossary note : Choose a specific source language when using a glossary. Auto-detect is not supported for glossary runs.

Question 10

Using the Glossary Feature

Accepted Answer

DeepL Glossaries Use glossaries to keep terminology consistent with DeepL: Create glossaries : Save preferred source-to-target term pairs. Paste TSV entries : Add multiple term pairs at once with tab-separated values. Auto-apply : Adara sends the glossary automatically when you translate with DeepL. Manage safely : Signed-in users can create, list, and delete glossaries from the translator.

Question 11

Quality Assurance Best Practices

Accepted Answer

QA Checklist Review important translations before publishing: Check context accuracy : Does the translation fit the intended use? Verify terminology : Keep product, legal, and brand terms consistent. Review formatting : Numbers, dates, punctuation, and line breaks should still make sense. Test length : Make sure translated text still fits UI or layout constraints. Check tone : Confirm the output matches the audience and channel.

Question 12

Getting Better Results

Accepted Answer

How to Improve Translation Quality Match the engine to the task : DeepL for formal documents, Google or Microsoft for broad coverage, GPT-5.2 or Gemini for nuanced copy. Set languages manually : Manual selection is more reliable than auto-detect for short text. Use glossaries for key terms : Especially for product names, legal language, and recurring phrases. Review before publishing : Human review is still recommended for high-impact content.

Question 13

Translating Documents

Accepted Answer

Document Translation Adara supports both uploaded files and Google Workspace content: For files Use the web app document translator for PDF, DOCX, XLSX, PPTX, CSV, TXT, and SRT files. For Google Docs, Sheets, and Slides Use Multi Translate Pro inside Google Workspace. Choose languages and engine Select the pair and the engine that best fits the task. Review the result Check formatting and wording before sharing externally.

Question 14

Working with Google Workspace

Accepted Answer

Google Workspace Integration Multi Translate Pro runs inside Google Docs, Sheets, and Slides: Install from the Google Workspace Marketplace . Open a Google Doc, Sheet, or Slide. Go to Extensions -> Multi Translate Pro . Sign in with your Adara account. Choose languages, engine, and translation scope.

Question 15

Chrome Extension Guide

Accepted Answer

Using the Chrome Extension Translate selected text on the web without leaving the page: Install from the Chrome Web Store . Right-click method : Select text, right-click, then choose Adara Translate. Popup method : Click the extension icon to open the translator. Choose the target language and review the translation in the overlay.

Question 16

Batch Translation Tips

Accepted Answer

Efficient Batch Translation For large spreadsheets, catalogs, or CSV exports: Prepare the source : Keep rows and columns structured before translating. Start with a sample : Test a small range before running a full batch. Pick the right engine : DeepL for precision, Google or Microsoft for coverage, GPT-5.2 or Gemini for more adaptive wording. Spot-check the output : Review representative rows rather than assuming every row behaves the same way. Use glossaries when terminology matters : Especially for product catalogs and internal terms.

Question 17

Comparing Translation Engines

Accepted Answer

Engine Comparison Engine Best For Strengths DeepL Formal writing and terminology-sensitive work Natural wording, glossary support, strong European-language output Google Broad language coverage Large language set, fast processing, reliable general-purpose translation Microsoft Business and productivity workflows Strong language coverage and transliteration support GPT-5.2 Context-heavy and tone-sensitive content Nuance, rewrite quality, better handling of complex context Gemini Adaptive wording and creative copy Context-aware phrasing with broad language coverage in the app

Question 18

When to Use GPT-5.2 & Gemini

Accepted Answer

AI Engine Use Cases GPT-5.2 and Gemini are strongest when wording matters as much as literal accuracy: Marketing copy : Preserve tone, positioning, and intent. Creative content : Handle idioms, voice, and natural phrasing. Long-form context : Better continuity across larger passages. Conversational text : Produce more natural dialogue and customer-facing copy. Tip: If strict terminology control matters more than rewrite quality, use DeepL with a glossary.

Question 19

Language Support by Engine

Accepted Answer

Language Coverage in Adara DeepL : Best structured language list in the app, with glossary support and separate source/target codes for some regional variants. Google : Broad language coverage across the platform. Microsoft : Strong text translation coverage plus transliteration support. GPT-5.2 / Gemini : In Adara, the AI-engine dropdowns use the Google-supported language list as the reference set. The translator dropdowns reflect the currently configured language list for each engine.

Question 20

Choosing the Right Engine

Accepted Answer

Engine Selection Guide Choose based on the job in front of you: Need accuracy and terminology control? Use DeepL. Need the widest language coverage? Use Google. Need business-friendly multilingual support? Use Microsoft. Need creative or tone-sensitive output? Use GPT-5.2 or Gemini. Need fast iteration? Try one engine, then switch if the wording is not right.

Question 21

Common Error Messages

Accepted Answer

Error Reference "Insufficient credits" : Upgrade the plan or wait for the next reset. "Translation failed" : Try a different engine or retry after simplifying the input. "Rate limit exceeded" : Wait a few minutes, then retry. "Authentication required" : Sign in again to refresh your session. "Language not supported" : Switch to an engine that supports the language pair.

Question 22

Connection Issues

Accepted Answer

Fixing Connection Problems Check your internet connection Make sure the network is stable. Disable VPN or network filters Some corporate or privacy tools can block requests. Clear browser cache Old cached assets can cause inconsistent behavior. Try an incognito window This helps rule out extension conflicts. Contact support if the issue persists Include the engine, language pair, and the approximate time of the failure.

Question 23

Credits Not Updating

Accepted Answer

Credit Sync Issues If your credits do not look right: Refresh the page Credit updates can take a moment to appear. Sign out and back in This forces a fresh account read. Check billing status Make sure your subscription is still active. Contact support If the balance still looks wrong after 24 hours. Successful translations usually update credits within seconds.

Question 24

Browser Compatibility

Accepted Answer

Supported Browsers Adara works best on current desktop browsers: Google Chrome : latest 2 versions Mozilla Firefox : latest 2 versions Microsoft Edge : latest 2 versions Safari : latest 2 versions Note: Internet Explorer is not supported.

Question 25

Translating Google Sheets

Accepted Answer

Google Sheets Translation Guide Translate cells, ranges, or full sheets with Multi Translate Pro: Launch the add-on Open the sheet and go to Extensions -> Multi Translate Pro . Select content Highlight a range, or leave the selection empty to target the whole sheet. Choose languages Pick source and target languages. Choose an engine Select DeepL, Google, Microsoft, GPT-5.2, or Gemini. Translate Run the translation and review the result in the sheet. Spreadsheet Tips Formulas stay intact Translation targets text content, not spreadsheet calculations. Formatting is preserved Cell styles and layout are left in place wherever possible. Duplicate first Create a backup copy before large batch jobs. Spot-check samples Review a few rows before translating the full sheet.

Question 26

Translating Google Docs

Accepted Answer

Google Docs Translation Guide Translate docs while keeping the source document easy to review: Open the document and go to Extensions -> Multi Translate Pro . Choose whether to translate the selected text or the full document. Select source and target languages. Pick the engine that matches your content. Enable Duplicate before translate if you want to keep a separate source copy. Run the translation and review the result before sharing. Before you publish Review headings and tables : Check longer sections for layout changes. Keep a source copy : Duplicate first when you need a clean original. Use glossaries for key terms : Especially for product, legal, or internal vocabulary.

Question 27

Translating Google Slides

Accepted Answer

Google Slides Translation Guide Localize presentations for global audiences: Open the presentation and go to Extensions -> Multi Translate Pro . Choose the slide range you want to translate. Select source and target languages. Pick the engine that best fits the presentation tone. Run the translation and review each slide. Presentation review tips Check text boxes and shapes : Longer languages can change line breaks. Review design fit : Make sure translated text still fits the layout. Duplicate first : Keep a source deck if you are localizing into multiple languages.

Question 28

Using Duplicate Before Translate

Accepted Answer

Version Snapshot Workflow Duplicate before translate creates a copy before any translated content is applied: Preserve the source : Keep the original untouched. Compare versions : Review the translated copy against the source. Create one file per language : Useful when localizing into multiple target languages. Reduce rollback risk : If a translation needs adjustment, the source version is still there. A common naming pattern is to append the target language to the copied file.

Question 29

DeepL Glossary TSV Format

Accepted Answer

Glossary Entries in TSV Format DeepL glossary entries must be tab-separated: Each line contains one source term and one target term. Separate the two terms with a Tab character . No header row is required. UTF-8 text is recommended. Example TSV Content Adara Translate Adara Translate machine learning apprentissage automatique quarterly report rapport trimestriel stakeholder partie prenante How to use it in Adara Prepare your glossary terms in TSV format. Open the glossary form while signed in. Select the source and target language pair. Paste the TSV entries into the term-pairs field. Save the glossary, then use DeepL for translation runs that need terminology control.

Question 30

Supported Languages by Engine

Accepted Answer

Current Language Coverage in This App DeepL: 114 source languages and 121 target languages in the current Adara configuration. Google: 134 supported languages in the current Adara configuration. Microsoft: 110 supported languages in the current Adara configuration. GPT-5.2 / Gemini: Adara uses the Google-supported language list as the reference set for AI-engine dropdowns. Provider language lists can change over time. If you need the latest official reference, use these provider docs: DeepL: https://developers.deepl.com/docs/getting-started/supported-languages Google Cloud Translation: https://cloud.google.com/translate/docs/languages Microsoft Translator: https://learn.microsoft.com/en-us/azure/ai-services/translator/text-translation/reference/v3/languages

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